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Concierge Behavioral Health Services for First Responders & Essential Workers

  • Counseling
  • Case Management
  • Education
  • Consulting
  • Emergency Management
  • Crisis Rapid Response

First on the Scene Support for Your Department

Who Helps the Helpers? We Do!

First Alarm Wellness has been on the scene for First responders, emergency workers, and other essential personnel since the very beginning — which means we’ve been actively striving to meet the needs of first responders since the discussion began. We know how to help your department or organization provide your workers with the support they need.


Our team is intimately acquainted with the needs of emergency workers — they’re our families, our clients, our friends, or even us. We understand and respect the first responder culture. We’re not just sitting on our couches waiting for our clients to come in — we’re out there with you, whenever you need us in person or through telehealth.


First responders trust us. They know that the therapists and staff at First Alarm “get” them, and that’s the best place to start from when you’re looking for behavioral health resources, education, and peer support for your people.

Because first responders and essential workers need more than just a listening ear, they need real support:

It’s hard to process stress, emotional issues, or trauma when you’re struggling to meet basic needs, much less navigate their private pay, insurance or worker benefits systems.

We give our clients a clear picture of their benefits and help them access the resources they’re entitled to so they don’t have to worry about what they can afford. They’ll know.

First Alarm Wellness takes a wrap-around, case management approach to helping our clients. We help them gain access to every type of service they’ll need through their whole Continuum of Care, including community resources and Workers’ Comp.

We’ll walk with them… all the way back to full-time and on duty.

How First Alarm Wellness helps you support the people in your department:

  • We work with you to create a work culture that supports each team member through solid peer support systems where team members help each other process their stressors. Who better to understand and relate?

  • We reach out to family members because family members often share in the stress when things get hard. Setting up support networks and gaining access to services for family members treats the whole system.  A stable home contributes greatly to a good work life.
  • We provide custom education training programs and seminars that equip members of your  department to develop successful coping strategies, assess challenges, and learn skills that help them to thrive.
  • We come on scene to conduct debriefing processes after signficant events that help emergency workers process their experiences, so they can move on and move back into their daily lives and duties. 
  • We provide counseling services for individuals, couples, families, and groups — in our various site locations and via telehealth. We use evidence-based treatment methods that have been proven effective in providing support for those experiencing severe stress, depression, anxiety, insomnia, and PTSD, including:
    • Cognitive Behavioral Therapy
    • Dialectical Behavioral Therapy
    • Cognitive Processing Therapy
    • Prolonged Exposure Therapy
    • EMDR

…so that you can be confident your people are getting the best, established care available.

We are gold standard in providing behavioral health support to emergency support workers.

From individuals to organizations and departments, we help first responders process their experiences and restore balance so they can be effective in their work and in their lives.

First Alarm Wellness provides support to medical essential workers and first responders

You need your emergency workers to be ready to face whatever comes and so does the community.

They need to be healthy and strong.

But that doesn’t mean impervious.

Impervious isn’t real.

    First Alarm Accolades

    “We’ve had two losses, both suicides. We brought Tina twice on how to recognize, deal with, and address trauma issues. First Alarm has had an intricate role evaluating what we have in place using our local resources. 

    First Alarm Wellness is very open-minded. There’s no ego. First Alarm jumps right in and collaborates with our local resources and gets to the bottom of what needs to be done.”

    Richard Ganci

    Fire and Safety Chief, St. Petersburg Fire and Rescue

    “We needed to find the person who could break through to the police and fire and really connect with them. Tina does that. She gets them and speaks the lingo.

    Unlike other service providers, she’s entrenched in it, completely focused on the Safety realm, and our people can tell. 

    First Alarm Wellness has been a great addition to our departments. “

    Christi Tenter

    HR Director, City of Bakersfield

    Our Services

    Individual & Group Counseling Sessions for First Responders and their Family Members

    We provide counseling services for individuals, couples, families, and groups — including Cognitive Processing Therapy & EMDR, either in person or telehealth.

    Peer Support Development Training & Ongoing Support for Departments

    The best way to create a supportive culture is to shape it from within. We’ll educate your team and continue to provide resources so they can support each other. 

    Wraparound Services & Case Management so You Know Your Workers are Cared For

    First Alarm Wellness provides case management support for accessing any resources, including Worker’s Comp assistance so they can focus on healing.

    Consultation & Planning

    First Alarm Wellness will evaluate the needs of your department, identify strengths, and help you build additional resources so your emergency workers have the most complete support system possible.

    Critical Incident Rapid Response

    When you have a critical incident, we’ll be there to help your team process the event to reduce the potential long-term effects.

    We’re always on call. You will be able to reach us.

    Behavioral Health Support Policy Creation

    The first step to a solid plan is to have policies in place.

    We’ll help you define the needs and goals of your program and create the policies that determine how resources will be used.

    We Work with Some of the Best People in the World

    Ready for a SitRep?


    We’d love to discuss how we can help you and your department.

    Contact us by using the form to the right or email us at: hello@firstalarmwellness.com

    Feel free to call us on our non-emergency voicemail line at (760)650-4128.

    This form is not for emergency situations or confidential client communications. Please call us or use our contact information in the footer below.


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